Automate your SMS interactions and streamline communication with a Text AI Agent. This guide shows you how to set up, configure, and deploy your own Text AI Agent for responsive, AI-powered conversations.

​
🎥 Video walkthrough

​
Step-by-step guide

1

Access the AI Agent Dashboard

Go to the AI Agent tab and select New AI Agent to start creating your text automation agent.Access the AI Agent Dashboard
2

Choose Text Agent Type

Select Text from the agent type options to build a bot for SMS-based interactions and intelligent responses.Choose Text Agent Type
3

Configure Your Agent Settings

Name your agent and set up the following options:
  • Name: Enter a descriptive name (e.g., “My Text AI Agent”)
  • AI Model: Choose an AI model for generating responses
  • Action: Define actions your agent can trigger during conversations (optional)
  • Prompt: Enter instructions to guide your agent’s behavior
Click Next to proceed.Configure General SettingsConfigure AI Model and ActionsConfigure Prompt
4

Test Your Agent

Send a test message to ensure your Text AI Agent:
  • Responds appropriately to various inputs
  • Follows the defined prompt guidelines
  • Handles different scenarios correctly
  • Maintains a natural conversation flow